2024 Interfaith Summit
Resource Fair and Speaker Bios
RESOURCE FAIR
NAMI Indiana - https://www.namiindiana.org/
Norton Estate & Elder Law Firm - https://estate-planners.org
Central Indiana Senior Fund a Fund of CICF - https://www.cicf.org/about-cicf/funds-and-foundations/special-focus-funds/central-indiana-senior-fund/
Joy's House - https://www.joyshouse.org
Martin University - https://www.martin.edu
Meals on Wheels of Central Indiana - https://www.mealsonwheelsindy.org
ICPN - https://www.indiancenterforparishnurses.org/
Anthem Blue Cross & Blue Shield- https://mss.anthem.com/in/indiana-home.html
Indiana Division of Mental Health & Addiction - https://www.in.gov/recovery/know-the-facts/
Primary Record - https://www.primaryrecord.com
Ascension St Vincent Center for Healthy Aging
Ascension St Vincent Hospital Clinical Pastoral Education - https://medicaleducation.ascension.org/clinical-pastoral-education
Indiana Minority Health Coalition - https://www.imhc.org
Indiana Department of Veterans Affairs Governors Challenge - https://www.in.gov/dva/home/Indiana-Governors-Challenge/
Senior Home Companions - https://seniorhomecompanions.com/
Alzheimer’s Association - https://alz.org/Indiana
Breathewrite - https://breathewrite.org
Trusted Mentors - https://trustedmentors.org/
SPEAKER BIOS
Gina Glaros – Event Emcee – Anchor, Reporter – WTHR-TV
Gina Glaros joined WTHR in September 2021 as the Weekend Sunrise Anchor and Reporter.
Growing up in Hamilton County, Gina couldn’t be happier to be returning to central Indiana and living near family and friends.
Gina came from the Fox affiliate in Louisville, Kentucky, where she spent five years anchoring and reporting. She especially enjoyed having a front row seat at the Kentucky Derby, field anchoring each year from Churchill Downs. She previously worked in Fort Wayne, Indiana for three years.
Gina is a former WTHR intern. After graduating from Indiana University-Purdue University Indianapolis, she got her first on-air job in Terre Haute, Indiana. During her time there, she enjoyed performing in community theatre.
When she's not telling stories, you can probably find her at her family's ice cream stores, Handel's Homemade Ice Cream, playing with her dog, Daisy or trying to golf.
K. Lynn Scott – President, Indiana Medicaid Health Plan – Anthem Blue Cross & Blue Shield
K. Lynn Scott is the newly appointed president of Anthem Blue Cross and Blue Shield Indiana Medicaid Health Plan.
Lynn is a C-level leader of multibillion-dollar P&Ls who identifies growth opportunities and delivers sustainable, profitable revenue gains. At private-sector companies such as The Guardian Life Insurance Company and Aetna, Inc., she consistently outperformed peer and industry benchmarks, transformed business models, and built high-performing organizations. In foundational management consulting roles at PricewaterhouseCoopers (PwC) and client management at Marsh & McLennan Companies, Inc., she developed deep, multi-industry expertise in strategy, market entry, turnarounds, and merger integrations.
Lynn also is an expert in group healthcare and employee benefit plans, including Medicare and Medicaid, for state and local governments, schools, universities, and labor unions. She cultivates productive relations with public sector leaders and communities and speaks before prominent government-related and private sector business organizations.
Most recently, Lynn was Senior Vice President, Chief Revenue Officer – Group Insurance at Guardian Life, a mutual financial services company with revenues of approximately $15B and ranking #247 on the Fortune 500. In this position, she led a $5B business serving employers with up to 5,000 employees and drove mid-to-high, single-digit growth in 2022 while exceeding all financial performance metrics, despite the impact of COVID. Prior to that, she was Guardian’s Senior Vice President, Small and Mid-Market – Group Insurance, where she oversaw a $3B Group Benefit business serving employers with up to 1,000 employees and reimagined the underwriting function to drive profitable growth by initiating the chief underwriter role, strengthening capabilities, and improving the alignment between sales and external marketsegments.
From 2007 – 2020, Lynn advanced through progressively more impactful positions at Aetna, Inc., the managed care company, with revenues of $91.4B and ranking #4 on the Fortune 500 list (Aetna was acquired by CVS in 2018). As President, Professional Employer Organizations (PEO), Commercial Medical and Specialty (2017 – 2020), she launched a standalone business division for PEOs and exceeded revenue, pre-tax earnings, and membership targetsin 2017 and 2018.
As General Manager of the Public Sector and Labor Division – Commercial Medical and Medicare (2015 – 2017), she oversaw the financial and operational performance of a $9B business, implementing a comprehensive strategy that surpassed revenue, pre-tax earnings, and membership targets in both 2015 and 2016.
During her tenure at Aetna, Lynn was also the Head of Strategy, Product, and Business Operations, Government Sector and Labor Division (2014 – 2015), where she played a pivotal role in driving revenue from $3.5B to approximately $7B.
She led compliance, network, and migration strategies, as well as product strategy and execution. As part of the newly formed $3.5B Public Sector and Labor business unit (2011 – 2013), she spearheaded the aspirational growth strategy, achieving double-digit growth and record outcomes in new sales, in-group growth, and customer retention for three consecutive years. In earlier Aetna roles (2007 – 2010), she was instrumental in quarterbacking a five-year business strategy for a nascent venture in Aetna's National Business portfolio.
Prior to Aetna, Lynn was Director, Strategy & Business Design at Valassis Communications, Inc. (2003 – 2007), where she steered the former publicly traded US-based direct marketing services company’s growth and investor relations initiatives.
From 1989 – 2003, Lynn performed in management consulting and client management positions at Pricewaterhouse-Coopers and Marsh & McLennan Companies, respectively. She began her career in 1987 at The Travelers Companies, Inc.
Lynn is a Six Sigma Yellow Belt and earned a Master of Business Administration from the Fuqua School of Business at Duke
University in Durham, NC, and a Bachelor of Arts in French and Humanities at Providence College in Providence, RI.
Dr. Daniel Rusyniak – Secretary, Indiana Family and Social Services Administration
Daniel Rusyniak, M.D., is the secretary of the Indiana Family and Social Services Administration. He was appointed by Governor Eric J. Holcomb on August 1, 2021. Prior to this appointment, Dr. Rusyniak served as FSSA’s chief medical officer.
As the FSSA chief medical officer, Dr. Rusyniak was one of the leaders during the statewide COVID-19 response serving as the point person for long-term care facilities. He was the executive sponsor for the state’s efforts to reform Indiana’s long-term services and supports system and was the project director for the state’s Pregnancy Promise Program – a program funded by a Centers for Medicare and Medicaid Services grant to improve health outcomes in pregnant women with opioid use disorder.
Dr. Rusyniak graduated from Villanova University and earned his medical degree from Wake Forest University. He completed an emergency medicine residency and medical toxicology fellowship at the IU School of Medicine. Dr. Rusyniak served several roles at the IU School of Medicine including vice-chair in the Department of Emergency Medicine, medical director of the Indiana Poison Control Center, division chief of Medical Toxicology, and a term as faculty president. In addition, Dr. Rusyniak was a National Institutes of Health-funded researcher studying the medical impact of substance use disorders.
Antoniette Holt – Director for the Office of Minority Health and Strategic Equity Officer for the Indiana Department of Health
Over a 24-year career, her work involves specialized knowledge of state government, public health, cultural competence, diversity, health equity, and minority health concerns and issues. Previously she served as the deputy director and epidemiologist for the Office of Minority Health and the Office of Cultural Diversity and Enrichment. She has conducted research and led community outreach projects related to cultural competency and health disparities. Ms. Holt has been responsible for the execution and investigation of a variety of reports and studies focused on minority health concerns.
Antoniette is considered an expert in her field and is often consulted and invited to provide valuable input on urgent matters that involve underserved communities within Indiana and the nation. She has been a guest orator at various local and national functions, conferences, and seminars in relation to minority health, health equity, and cultural diversity training.
Not only has Ms. Holt committed her career to public health, but also, embraced the field through her education having a Bachelor of Science in Public Health, and Master in Public Health, both from Indiana University (Bloomington). She is in current pursuit of her doctorate degree.
Locally and nationally, Antoinette sits on several boards and committees. She is very involved within Region V Office of Minority Health initiatives and programs and is the current Interim President for the National Association of State Office of Minority Health (NASOMH). In 2019, Ms. Holt was part of the Minority Leadership Program Cohort for the National Association of State and Territorial AIDS Directors (NASTAD). This is a leadership development and investment program for persons of color working at various levels in state or CDC funded health department positions in minority health, HIV/AIDS or viral hepatitis programs. In 2021, Antoniette was nominated and chosen to receive the Indiana University’s Bicentennial Medal.
During her time off, she is committed to helping others. She enjoys volunteering at her local church and with other organizations. Ms. Holt thoroughly enjoys taking part in mission trips and serving others around the world. She has traveled to West Africa (Ghana, Liberia, Senegal), South Africa (Johannesburg), and Haiti (Port-a Prince). She really enjoys and cherishes spending time with her family and friends.
Ms. Holt makes it her personal mission to inform all of the importance of Minority Health. She takes full advantage of every opportunity to improve minority health, help usher in the wave of long standing and effective changes in the movement of health equity across the board, and be a sounding alarm on the importance of equity and equality health care for all.
Tina McIntosh – President & CEO, Joy’s House
Tina McIntosh founded Joy’s House, an adult day service, in 1999 at the age of 27. For nine years, she had dreamed of such a place – an inviting, warm and homelike facility to care for aging and challenged adults during the day. Today, Joy’s House serves families of greater Indianapolis and is a vital not-for-profit organization located in the Broad Ripple area.
Originally from Ft. Wayne, Tina attended Ball State University and studied English and counseling as an undergraduate. She completed a master’s degree in College Student Personnel Administration and decided to enter into the profession of event planning. However, after a combination of personal tragedies, she questioned her professional choices and more importantly, her spiritual direction, and began researching the industry of adult day services. After talking to many amazing women and men in the profession, she contacted her friends and family to let them know that she was taking on a new challenge and what we now know as Joy’s House was born.
Personally, Tina married Jeff McIntosh in September, 2001 and they have been blessed with three children. Tina enjoys racquetball and gardening, although admits that her favorite pastime has recently become spending simple time with her family and sharing lessons learned from others.
She thoroughly enjoys networking and the challenges and delights that come with running a business. Tina’s passion for the work that she does through Joy’s House is evident to anyone who meets her. Over the years, Tina has participated in numerous not-for-profit boards and believes in the power of helping others and the beauty of Indianapolis.
Joy’s House currently has two locations in Indianapolis (one in Broad Ripple and one on the campus of University of Indianapolis). The organization has received two national awards – one for the creative and intriguing annual calendar/report they produce and the most recent as the Most Outstanding Adult Day Center in the Nation.
Personally, Tina has been honored with numerous awards, her most prized being 2023 USA TODAY’s Women of the Year honoree for the state of Indiana, Graduate of the Last Decade from Ball State University, Starkey Entrepreneurial Woman of the Year, and being named as one of Indianapolis Business Journal’s 40 Under Forty.
Nicki Gilbert – Indiana Medicaid Territory Marketing Manager, Anthem Blue Cross & Blue Shield
Nicki Gilbert serves as the Indiana Territory Marketing Manager for the Anthem Medicaid Marketing team. Nicki has a remarkable 16-year tenure focused on making a difference within underserved communities. She works to identify, develop, and coordinate impactful partnerships with various community groups. At Anthem, Nicki initiates and leads projects in response to organizational needs and executes on marketing and community relation strategies to achieve Medicaid goals.
Her dedication to these communities is not limited to her professional role; she also actively contributes by volunteering and participating in various committees. Furthermore, she lends her expertise as a board member of both Warren Arts and Education Foundation and GLAM Inc. organizations, showcasing her commitment to bringing positive change and empowerment to those in need.
Tiffany Etter – Director, Indiana Medicaid Plan Marketing, Anthem Blue Cross & Blue Shield
Tiffany Etter has a passion for helping people live healthier lives. As the Director of Medicaid Plan Marketing for Anthem Blue Cross and Blue Shield in Indiana, Tiffany oversees marketing, member outreach, and communications teams that help connect Hoosiers to critical health services and supports. Since 2008 at Anthem, she has worked alongside trusted voices in our communities to improve public health.
Prior to joining Anthem, Tiffany oversaw marketing and public relations for a global commercial real estate company. She has also worked at IUPUI and a state trade association.
Tiffany is married with three children and enjoys supporting her family’s interests and organizations, volunteering with the Indiana Sports Corp, Make-a-Wish Foundation, and other community partners, and serving as a board member for Health by Design.
Dustin Ziegler – Director, Caregiver Advocacy and Support – Anthem Blue Cross & Blue Shield
Dustin Ziegler is currently Director of Caregiver Advocacy and Supports for the Indiana PathWays for Aging program for Anthem. In his role, Dustin leads efforts building a comprehensive and robust program offering a strong portfolio of programs that aim to provide informal caregivers of Anthem members with the services and supports they need to maximize their caregiver proficiencies and provide the best care possible to their loved ones, while ensuring their own self-care. These duties include novel caregiver program design and implementation, with an equal focus on strategic partnership development and overall community engagement. Dustin serves on numerous boards, councils, and committees of non-profit, public, and academic institutions focused on the health and wellness of older adults.
Before Anthem, Dustin was Vice President of Clinical Integration at CICOA Aging and In-Home Solutions where he focused on partnering with hospitals, health systems, and advanced clinical providers to integrate social care practices into medical models of care for the older adult patient population. He also established the state-wide Dementia Friends Indiana program, of which he was honored as the 2019 Indiana University School of Medicine Bowen Center award recipient in the state of Indiana for his efforts in advancing health innovation and policy.
Dustin received his gerontology/health and aging degree from Indiana University.
Dr. Robert L Russell, MD, MBA – CMO, Majestic Care
Dr. Russell has a wealth of experience and expertise in internal medicine and geriatric care. Currently, Dr. Russell holds pivotal roles in shaping geriatric healthcare in Indiana. He serves as Chairman of the Medical Advisory Committee for CICOA Aging & In-Home Solutions, the state’s largest Area Agency on Aging, where he leads strategic planning efforts and oversees the Medical Nutrition Therapy Program.
Dr. Russell is a committed advocate for healthcare excellence, having held leadership positions in various organizations, including two terms as President of the Indiana Medical Directors Association and membership on the executive board of the Alzheimer’s Association of Greater Indiana. His collaborative efforts were recognized with the Collaborator of the Year award by CICOA Aging & In-Home Solutions in 2023. Dr. Russell is also a respected keynote speaker and panelist on topics ranging from Alzheimer’s Disease to caregiver burden and value-based care.
Beyond his professional achievements, Dr. Russell is a devoted husband and father of three. He finds joy in family time, basketball games, travel, and community service.
Tom Coverdale – Former IU Men’s Basketball Star and Caregiver
Tom is a highly decorated former basketball player born in Noblesville, Indiana. He was voted Indiana Mr. Basketball in 1998. He went on to play basketball for Indiana University for four seasons between 1999 and 2003, which included an appearance in the 2002 NCAA National Championship Game. His story is deeply intertwined with his mother, Mary Anne Coverdale, who faced an eight-year battle with early-onset Alzheimer’s disease.
Following his basketball career, Tom has provided his expertise in various coaching roles. He has also developed a successful career in sales and advising within the insurance industry. He resides in Indianapolis with his wife and children.